Role from 2012 – 2015: Chief Executive Officer – (Clark Outsourcing LLC (Call Center / BPO Outsourcing)
As an Operations Executive, I had demonstrated the ability to lead diverse teams of professionals to new levels of success in a variety of highly competitive industries, cutting-edge markets, and fast-paced environments.
Through a respectful, constructive, and energetic style, guided by the objectives of the company, I provide the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively develop the organization and to ensure financial strength and operating efficiency.
Provide day-to-day leadership and management to a service organization that mirrors the adopted mission and core values of the company.
- Build a beautiful company.
- Responsible for driving the company to achieve and surpass sales, profitability, cash flow and business goals and objectives.
- Spearhead the development, communication and implementation of effective growth strategies and processes.
- Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
- Motivate and lead a high performance management team; attract, recruit and retain required members of the executive team not currently in place; provide mentoring as a cornerstone to the management career development program.
- Act as lead “client-care officer” through direct contact with every client and partner.
- Assist, as required, in raising additional capital at appropriate valuations to enable the Company to meet sales, growth, and market share objectives.
- Foster a success-oriented, accountable environment within the company.
Represent the firm with clients, investors, and business partners.
Role from 2015 – Present: President – Clark Outsourcing LLC – (Call Center / BPO Outsourcing)
We are an international company aggressively seeking and expanding out operations in all of our locations. We just currently launched a new 5,000 sq ft office in the Philippines. The best part is we are Americans running an American standards company with lower costs to you.
We have over 25 years of combined experience successfully running and operating phenomenal campaigns. If you are interested in higher quality outsourcing and expanding your companies presence you will need to take a minute and look at what we have to offer
Role from 2009 – 2010: Project Manager – (YMCA)
It was fantastic I learned a lot about children and how to be a roll model. The best part is the kids taught me more than I think I could teach them. This experience reminded me how to be transparent and have very little filters in life.