Small to medium-sized businesses heavily rely on internet technology and databases to keep their operations running. Marketing and sales activates, customers information, administration and accounting records along with customers interactions are all stored in these crucial databases. Companies must have up to date and properly functioning databases to monitor the core direction and developments of their business. Information technology and databases are becoming more and more vital to a business’s success which in return increases overall operating costs. Business outsourcing companies continue to stay on top of this trend and can seamlessly take over database management.
Outsourcing database management basically cuts through the clutter and streamlines the entire database process. Outsourcing companies can quickly handle any database project and already have IT systems and subject matter experts in place to get the desired results business’s look for. Companies today are for the most part always-on but are lean on IT staffing, making it difficult to give that true around the clock support. This means they do not have time to focus on the bigger and more important tasks like developing new applications or improving operational efficiencies. BPO companies offer 24/7 database support in the most efficient way. Outsourcing database processes frees up a business’s internal staff so they can focus on those core projects directly affecting the bottom line.
Cost savings are usually the most tangible benefit and give instant gratification when outsourcing database management. BPO companies give businesses access to a larger variety of talent at a small fraction of the cost to hiring specific internal full-time employees to handle database management. According to a study by the MIT Sloan Management Review, 300 U.S. companies who spent $96.1 million on IT outsourcing yielded a savings of $121.1 million in operating costs and other non-IT functions.
Database management cost time and money but does not directly affect business growth. It is one of those “keep the business running” processes that are perfect for getting outsourced. Outsourcing database management greatly reduces costs, increases reliability and frees time for key players to focus on the core projects needed for business growth. The benefits of outsourcing are too great for small to medium-sized businesses to not at least consider outsourced database management as a practical solution moving forward.